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Frequently Asked Questions

1.  I got an error message while trying to save a file, what do I do?
Anytime you get an error message while attempting to save a file, the safest option is to choose SAVE AS from the Office Button menu (top left circular icon in all Microsoft Office applications) and save the
file with a different name. Another idea is to e-mail the file to yourself.
2. I lost my Student ID card! How do I get a replacement card?
Pay a $5 fee in the Business Office and bring the receipt to the library.
3. Do I have to be a student to use the library?
No; anyone is welcome to use the library.
4. Do I need a library card to check out materials?
Your JDCC student ID serves the same function as a library card.
5. Can I check out materials if I'm not a student?
Yes; persons not enrolled may purchase a Community Card as follows:
  • $ 2.50/year for high school students
  • $ 5.00/year for senior citizens (55+)
  • $10.00/year for students from other colleges
  • $15.00/year for community patrons
6. How do I locate books on my subject?
Use LibraryWorld our online catalog.
7. How are the books arranged in the library?
Books are shelved according to the Library of Congress Classification system.
8. What is the maximum number of items I may check out?
Students: ten (10) ; Community patrons: five (5).
9. How many audiovisual items I may check out at once?
Three (3).
10. Which films may I watch for my PSY assignments?
Films for Psychology
11. How long may I keep a movie or CD?
Movies & CDs circulate for one week to ensure maximum availability to others.
12. How might I find journal articles on my topic?
Either use the Alabama Virtual Library or research your topic in Readers' Guide.
13. How are the periodicals arranged in the library?
Periodicals are shelved alphabetically by title and then chronologically by date.
14. How can I tell if a journal is considered "scholarly" or not?
Scholarly journals typically have one or more of the following characteristics:
  • associated with a professional organization
  • published by or associated with a university
  • have fewer illustrations than the typical magazine
  • articles are signed and usually have bibliographies
  • articles were submitted to a board of peers for review

15. How much are computer printouts?
Computer printouts are free for students and 5¢ for all other users.

16. How much are photocopies?
Photocopies are 10¢ for all users.

17. Is an AVL card necessary to access the datbases of the Alabama Virtual Library?
Since the AVL now uses geolocation, users within Alabama should not have to login. Those who may still need an AVL card are users who live in Florida or have received error messages when trying to access

18. How do I sign up for an AVL card?
Just ask a member of the library staff - it's only takes a moment to sign up!
19. What if my AVL username or password doesn't work?
Call the library for assistance at 251-809-1584.
20. How might I have a document faxed?
If you have a long-distance calling card, you may send faxes in the library.
21. Do you have a family/local history or genealogy collection?
WE DO NOT.  The family/local history and genealogy information is housed in the Thomas E. McMillan Museum which is open on Tuesdays, Wednesdays, & Thursdays from 9:00 a.m. until 4:30 p.m. For more information, call 251-809-1528.
22. What is the Alabama Room?
The Alabama Room, a collection of historical and genealogical materials, was formerly located in the library. Currently, these materials are available in the Museum. (see #21)
23. How do I qualify to receive audio books for the visually impaired?
The application must be downloaded at either English Application  or Spanish Application. After the application has been filled out, it must be certified by a medical professional and then mailed to:  Regional Library for the Blind & Physically Handicapped, 6030 Monticello Dr, Montgomery, Alabama 36130.
24. Which style manual do I use to ensure that my paper is formatted properly?
It's best to check with your instructor; however, these rules generally apply:
  • for Biology, use CSE style
  • for Chemistry, use ACS style
  • for English & Humanities, use MLA style
  • for History, use the Chicago Manual or Turabian's
  • for Psychology & Social Sciences, use APA style


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